These Terms of Service ("Terms") govern your use of the Xeeed IO website at xeeed.io (the "Website"), provided by Xeeed IO Private Limited ("Xeeed IO", "we", "us", "our"). They apply to your interaction with this Website only, including browsing, viewing content, and submitting public forms.
These Terms are not the contract for any product or service you may subscribe to or purchase from Xeeed IO. Any platform Subscription (SynergyOT, CatalystOT, or any vertical extension), Hardware purchase (X3EDGE family), or professional service is governed by a separate Master Services Agreement, Order Form, purchase order, or product-specific terms, which override the website terms for any product-related matter. By using this Website you accept these Terms; if you do not accept them, please do not use this Website.
About us
Xeeed IO Private Limited, T-Hub, Knowledge City, Raidurg, Hyderabad, Telangana 500081, India. Corporate Identification Number U72900TG2021PTC147488. GSTIN 36AAACX3540R1ZU.
Eligibility
You may use this Website only if you are at least 18 years old and have the legal capacity to enter into a contract under the Indian Contract Act 1872 or the law of your jurisdiction. By using this Website you confirm that you meet these requirements. If you submit a form on behalf of an organisation, you confirm that you have authority to do so.
Acceptable use of this Website
You agree not to:
- Disrupt, overload, or interfere with this Website or its underlying infrastructure.
- Probe, scan, or test the vulnerability of this Website without our prior written permission, except through the coordinated disclosure process described in our Privacy Policy.
- Scrape this Website at a rate that imposes an unreasonable load.
- Bypass or attempt to bypass any access control, captcha, or rate limit on this Website.
- Submit forms with false, misleading, or impersonating information, or use any form on this Website to send unsolicited communications.
- Use this Website to publish, transmit, or link to content that infringes a third-party right or that is unlawful under Indian law.
- Use this Website on behalf of any person, or in any country, that is subject to comprehensive sanctions administered by the United Nations, the United States Office of Foreign Assets Control, the European Union, or the Indian Ministry of External Affairs.
Indicative pricing only
Any prices, indicative quotations, or pricing tiers shown on this Website are for general information only. They are not an offer capable of acceptance. Binding commercial terms for any Subscription or Hardware purchase are set out in a separate written quotation and Order Form. This Website does not bill, charge, or accept payment.
Intellectual property in Website content
Xeeed IO owns or licenses all intellectual property in this Website, including text, images, logos, video, code, the documentation referenced from it, and the Xeeed IO brand. You may view this Website and share links to it for lawful, non-commercial purposes. You may not copy, reproduce, republish, or distribute substantial portions of the Website content without our prior written permission, except for reasonable extracts under fair-dealing or fair-use principles.
Third-party links
This Website may link to third-party content, including documentation hosted at docs.xeeed.io and the customer portal at portal.xeeed.io. We are not responsible for the availability or content of any third-party site. Your use of any third-party content is at your own risk and subject to that third party's terms.
Disclaimers
This Website is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, regarding the accuracy, currency, completeness, or fitness for any particular purpose of the content shown on this Website. Indicative pricing, product specifications, regulatory references, and forward-looking statements are subject to change without notice. Statutory rights available to consumers under the Consumer Protection Act 2019 are not affected by this disclaimer.
Limitation of liability for Website use
To the maximum extent permitted by law, our total aggregate liability to you in connection with your use of this Website is limited to a nominal sum of Indian Rupees one thousand (₹1,000). This cap reflects the fact that this Website is provided to public visitors free of charge and that any commercial relationship arises only under a separate Order Form, which has its own remedies and limitation provisions. We are not liable for any indirect, consequential, incidental, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising from your use of this Website.
Nothing in these Terms limits liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded under applicable law.
Indemnity
You agree to indemnify and hold us harmless against third-party claims, losses, and reasonable expenses (including reasonable legal fees) arising out of your breach of these Terms, your violation of applicable law in connection with your use of this Website, or any false or misleading information you submit through a public form on this Website.
Force majeure
We are not liable for any failure or delay in the availability of this Website caused by events beyond our reasonable control, including natural disasters, acts of government, civil unrest, telecommunications failures upstream of our network, large-scale internet outages, or pandemics.
Compliance with laws
Each party complies with applicable laws when performing under these Terms, including export control, anti-bribery, tax, and data-protection laws. This Website may not be used in any way that violates the Foreign Trade (Development and Regulation) Act 1992, the Prevention of Corruption Act 1988, the Prevention of Money Laundering Act 2002, or any equivalent legislation in your jurisdiction.
Notices
Legal notices to Xeeed IO must be sent through our contact form at https://www.xeeed.io/contact (topic: Legal notice). For matters arising under a separate Order Form, please use the notice address identified in that Order Form. We may give notice to you by responding to the email address you submit through a public form, or by posting an updated version of these Terms on this Website.
Changes to these Terms
We may revise these Terms from time to time. The version number and effective date at the foot of this page show when they were last revised. Material changes are highlighted at the top of this page for at least 30 days before they take effect. Continued use of this Website after a change takes effect constitutes acceptance.
Governing law and jurisdiction
These Terms are governed by the laws of India, without regard to its conflict-of-law principles. Subject to the right of either party to seek interim or injunctive relief in any court of competent jurisdiction, the courts at Hyderabad, Telangana, India have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of this Website. Disputes arising under a separate Order Form are subject to the dispute-resolution provisions of that Order Form.
Severability and entire agreement
If any provision of these Terms is held to be unenforceable, the remaining provisions remain in full force. These Terms together with the Privacy Policy at /privacy and the Cookies Policy at /cookies form the entire agreement between you and Xeeed IO regarding your use of this Website. The Service Level Agreement at /sla and any product-specific terms apply only where you have an active Subscription or Order Form, in which case the product agreement governs the product relationship.
Contact
Xeeed IO Private Limited, T-Hub, Knowledge City, Raidurg, Hyderabad, Telangana 500081, India. Corporate Identification Number U72900TG2021PTC147488. GSTIN 36AAACX3540R1ZU.
Use our contact form at https://www.xeeed.io/contact for all enquiries about this Website.